Privacy Policy

At Convenient Water Heaters and Plumbing LLC, your privacy is important to us, and we are committed to protecting any personal information that you provide when using our website. This Privacy Policy outlines how we collect, use, and safeguard your personal data. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

When you visit our website, we may collect two types of information:

  1. Personal Information: This includes any information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit via contact forms, service requests, or other communication methods.
  2. Non-Personal Information: This refers to data automatically collected when you visit our website, including your IP address, browser type, device
    information, and browsing activity. This information is used to improve our website and user experience.

How We Use Your Information

The personal information we collect is used for the following purposes:

  • Providing Services: We use your information to respond to your inquiries, provide estimates, and schedule service appointments for plumbing and water heater services.
  • Improving Customer Experience: Your feedback helps us enhance the quality of our services and website functionality.
  • Marketing Communications: With your consent, we may use your contact information to send you promotional offers, service updates, or newsletters. You may opt out of receiving these communications at any time.
  • Legal Compliance: In certain cases, we may be required to share your personal information to comply with legal obligations, resolve disputes, or enforce our agreements.

How We Protect Your Information

We are committed to safeguarding your personal data. We use various security measures to protect the information you provide, including encryption, secure data storage, and restricted access to sensitive information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are required to keep your information confidential and use it only for the purposes for which it was shared.

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They help us understand how you interact with our site and allow us to personalize content. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccuracies in your personal information.
  • Delete: Request the deletion of your personal data, subject to legal and regulatory requirements.
  • Opt-Out: Choose not to receive marketing communications from us by following the opt-out instructions in the emails we send or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect once it is published.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us at:

Convenient Water Heaters and Plumbing LLC
6810 255th St E, Graham, WA 98338
(253) 368-1064
FixMyPlumbing@CwhPlumbing.com

We are committed to protecting your privacy and ensuring a safe and secure experience when using our website.